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Digitalisation
Digitalisation is the ongoing integration of digital technologies and digitised data across the economy and society. The twin green and digital transitions accelerate the pace of change affecting all aspects of our lives and will have many consequences for the future of work. Innovations and developments in advanced technologies are having significant effects in almost all areas of the economy and for society at large. Work, its content, its organisation and design, its regulation and protection, are all undergoing change. The continuous automation and digitalisation of services, and the growing introduction of artificial intelligence (AI) in the workplace, continues to change the nature of work, skills needs, and how tasks are allocated, performed and assessed. This also often brings a blurring of boundaries between work and non-work activity.
Find the latest content on this topic below.
Episode 21 – Can Europe deliver for its children?
Get together and listen to this amazing episode about everythingPsychosocial risks to workers' well-being: Lessons from the COVID-19 pandemic
Psychosocial risks represent a major challenge to the health and well-being of workers in the EU. While the COVID-19 pandemic intensified some of these risks, it also increased awareness of them among policymakers. Using data from the European Working Conditions Telephone Survey 2021 and building on a theoretical model that differentiates between job stressors and job resources, this report examines key psychosocial risks in the workplace and their impact on health. It also assesses job characteristics that could help to protect workers’ health and well-being in post-pandemic workplaces. While the prevalence of psychosocial risks varies across the Member States, work–life interference and work intensity are the most widespread risks in the EU, and the prevalence of the latter increased during the pandemic. Job stressors such as adverse social behaviour and job insecurity continue to be experienced by a significant proportion of workers in the EU. Although resources are available to combat some risks, these may not be sufficient, and preventive policies need to be implemented to prevent risks from arising in the first place.
Real-term value of negotiated wages eroded – what can be done?
This article provides a short synopsis of developments in collective wage bargaining between 2009 and 2023, with information drawn from Eurofound’s working papers collection: Developments in working life 2023.Test
This section describes the research that Eurofound carries out on a topic.
Eurofound research explores the impact of digitalisation on working life, as well as the links with the transition to a climate-neutral economy. This covers employment levels, working conditions, social protection and employment relations. In the context of restructuring and digitalisation, analysing the role of industrial relations and social dialogue in implementing change is also important, as is the impact on society and citizens.
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This is a selection of the most important outputs for this topic.
May 2025
Analysis of the job quality of older workers and company practices that support keeping older workers in employment
12 November 2023
Right to disconnect: Implementation and impact at company level
The rise in telework and more flexible working patterns, speeded up by the pandemic, has intensified concerns about an ‘always on’ culture and employees’ constant connection to their workplace, leading them to work additional and often unpaid hours. One of the solutions put forward to help address this issue is the introduction of a right to disconnect. Based on a survey of HR managers and employees, this report explores EU Member States’ legislation around the right to disconnect and assesses the impact of company policies in this area on employees’ hours of connection, working time, work–life balance, health and well-being, and overall workplace satisfaction.
5 December 2024
Blockchain: Implications of gamechanging technologies in the services sector in Europe
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Researchers at Eurofound provide expert insights and can be contacted for questions or media requests.
Sara Riso
Research managerOscar Vargas Llave
Research managerDragoș Adăscăliței
Research officerJorge Cabrita
Senior Research ManagerSara Riso 2
Research managerThis section provides access to all content that has been published on the topic.
